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FAQs

  • What types of contracts do you support?
  • What are your turnaround times?
  • Can you use my company’s formats, style guides and templates?
  • Can you work with my technology provider, web design firm, marketing firm, business planner or business coach?
  • Why should we hire you?
  • What if I’m across the country or around the world?
  • Our materials are in a variety of languages—can you help us?
  • My materials were written in my language and I need to make sure they work for an American audience. Can you review my existing material or help me create new material?
  • What if we have a larger project that demands more than just TurnAround?
  • Can I get just one service?
  • Can you take all of our documentation over as an outsourced service?
  • How is my data protected in your system?

    What types of contracts do you support? TurnAround can customize a fixed price contract or an hourly contract. We will work with you to understand the scope of work and your expectations to negotiate a contract that is fair and amenable to both parties.

    What are your turnaround times? We will do our best to meet or exceed your deadline. Turn around times are driven by the existence and quality of the process, procedures or artifacts we are provided and access to subject-matter experts and information. New process design may take a few weeks and redesigning an existing process may take a few weeks to a few months.
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