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Turnaround's Top 10 Reasons Why Businesses Fail

1. Failing to understand and deliver accurately and timely on customer requirements and commitments
2. Delivering poor customer service throughout the purchasing lifecycle
3. Hiring and keeping the wrong people in business-critical positions
4. Failing to manage contract terms and strategic vendor relationships
5. Inability to diversify the workforce through cross-training and strategic outsourcing
6. Failing to hold management and staff accountable for results and performance
7. Failing to develop and adhere to business plans and budgets
8. Providing a poor customer or employee experience
9. Inability to harness innovation and manage change
10. Lack of corporate documentation to train staff, rebuild after disaster, complete an audit or succeed in the courtroom