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About Us


Our History



TurnAround, LLC is a Virginia State-certified, Woman-Owned business - SWAM/DMBE #656491. SIC Codes: 7300, 7380, 7390, 8742. NAICS Codes: 541600, 541614, 541512, 541611, 541614. Commodity Codes: 91820, 91835, 95816, 92002, 92022, 92028, 95823, 95876.  We specialize in business process improvement, performance improvement, and quality operations.


Why TurnAround? 

Because when quality, performance, cost containment and critical results matter, failure is not an option.  When it has to be right, it has to be TurnAround!

 

TurnAround, LLC can support clients anywhere in the world. We currently operate from two regional office bases:

  • Our Mid-Atlantic and Headquarters office (703.216.2085) in Northern Virginia is headed by President Lauren Kirby, and supports DC, MD and VA markets.
  • The Northeast Office (609.977.6214), in Hamilton, NJ is headed by Regional Vice President Rob Benjamin, and supports NJ, NY, PA and DE markets.

     

    Our Commitment

We bring our TurnAround Methodology and Tools to our clients wherever they are in the business cycle. We are committed to meeting you where you are and help take your business to the next level:

 

New Business Incubator Program 

New business process design; forms and business reports; operations manual; marketing strategy; automation; executive and management coaching.

 

Existing Business Stabilizer 

Risk management program; process redesign; internal controls design; documentation serivces; executive and management coaching.

 

Responsible Business Continuity   

Disaster plans and procedures; alternative procedures testing; disaster documentation; succession planning.

 

Troubled Business, Program or Project Redesign  

We'll work with your and your leadership team to:

  • Audit your business process, program or project
  • Identify efficiencies and cost savings
  • Identify strengths to be maximized; weaknesses to be redesigned
  • Identify risks facing your process, program or project
  • Provide straightforward, non-technical, honest feedback of our findings and recommendations
  • Document your organization's processes, policies, or procedures

 


About Us

 

We use TurnAround ToolsTM, our proprietary methodology and templates, to build profitable and efficient operations with accurate results. Our approach and track record shows: 

  • Our work will reduce overhead costs, generate quality performance, improve efficiency and eliminate waste in your operations. 
  • The TurnAround method works whether you're new in business, successful in business, or struggling.
  • We're affordably priced at 1/2 to 1/3 of traditional consulting companies, brings swift results and addresses the top 10 reasons businesses fail. 

 

Lauren Kirby was honored and humbled to receive the Women in Technology and the March of Dimes 2007 Heroines in Technology-Lifetime Achievement Award and a 2008 Acacia Savings Bank Nice Guys Award.

 

Benefits 

 

  • Increase customer, employee and management satisfaction
  • Improve business quality and efficiency
  • Reduce overheads and operations loss
  • Help you institutionalize and socialize your GREEN strategies and goals
  • Improve executive-level decision making
  • Make more informed corporate assertions
  • Enjoy a streamlined operation that sustains for the long-term
  • Eliminate surprises and chaos and enjoy stability
  • Protect the operation during employee turnover, disaster and change


What We Believe

 

  • Traditional consulting firms cost too much. We're easily 1/2 to 1/3 the cost and believe our work is more comprehensive, complete and actionable.
  • Process is the base from which all business success and improvement comes.
  • GREEN strategies are good for the world, individuals and environment--we can help you drive your strategies into the day-to-day operation.
  • Today's technologies easily streamline business intelligence and can automate manual procedures working with our partners.
  • Corporate documentation must be up to date to ensure the company can survive its toughest audit or legal battle or when key staff leave.
  • It's not enough to simply promote staff to management, they need basic skills to manage the business.
  • You and your business have a story.  What's your story and how can we help? As seen in this letter, we helped this client rewrite their story once and for all.

    Free Initial Assessment

    Take our free survey to see how you're doing.  Any scores in the 3, 4 or 5 range signal a need for a closer look!
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